From your thank-you page to the next purchase,
This is how Sally keeps your shoppers close to you.
Connect with your customers in the channel of their choice - Messenger, SMS and email - automatically an without delays.
Easily collect your customers' feedback and have them share social reviews
Constantly engage with your customers - provide them coupons and special offers at the right time to bring them back to your shop, fast.
Sally defines a new relationship experience between online merchants and buyers. She is constantly available, and reacts with high speed and high efficiency, providing customers with whatever they need, whenever they need it. Everything is done instantly and automatically eliminating the need to wait.
Communication with Sally is easy and fun, and is done using free language. Sally requires no application installation and is the customers’ preferred communication channel.
Talking to Sally is as easy as chatting with a friend, thanks to its Natural Language Processing (NLP) engine. Sally understands free language, and uses built-in menus for better communication. This means she can chat with your customers in their daily language, share photos, menus and choices, and conduct a smooth flow of conversation.
Sally will take care of your customers’ hapiness starting with order confirmation, through all aspects of customer support, and personal marketing activities. With Sally you can focus on customer acquisition. She will take care of all the rest.
customers easily receive confirmations and documents on the spot
customers can coordinate shipping and automatically receive alerts concerning the shipping process
automatically provide friendly and short satisfaction surveys to your customers so you can improve your service
let your customers quickly and easily provide social reviews
automatic and rapid management of the entire return process
high responsiveness and constant availability
provide your customers with personalized sales and coupons, special offers and marketing campaigns
Sally has extensions and applications to the leading e-commerce platforms, which enables you to connect her to your website with only a few clicks. If your website is not built on one of the supported platforms, Sally provides a simple API to connect to any e-commerce website.