Author: Nadav Berger

Customer Service

5 tips to boost customer service towards holidays season

Let me start by saying, a large number of customer interactions is a nice problem to have. In our world, customer interaction means they are into your offering, and the equation is simple – a lot of customer questions = a lot of sales. But in order to make every interaction count, and make every shopper a permanent one, some groundwork needs to be done.   1. Minimize customers’ effort Customers should have to put in as little work as possible to

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Customer Service

5 Steps To Get a Positive And Helpful Feedback

Analytics and data give us all sorts of insights about what our customers want and need from our business, But don’t you wish you could get an answer directly from your customers? We know you do. There’s a simple solution to this – Customer feedback. In today’s marketing world, one of the most efficient ways to attract new customers is to have high product rating and multiple reviews. But that’s not the only utility you can produce from a feedback; Feedbacks

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