Sally is a virtual agent, available 24/7 (it does sound better than Chatbot, right?!), who takes care of all customer needs once a purchase is made. Sally communicates with your customers via Messenger, Email and SMS. Sally sends your customers notifications regarding their purchase, feedback & reviews, and promo codes. Using FB Messenger, Sally can actually communicate with your customers in free language, and they can chat with her just like they would chat with their friends (we think that the most amazing thing about her is that she never gets moody :)).
Give your shoppers what they want! With Sally, your customers can very simply get all the information they want about their orders, via the platform if their choice, quickly & easily!
Once goods are collected, Sally closes the loop with your customers, making sure everything went just the way it was supposed to be. Sally lets you send a social review of your choice by push, and set the ground for upselling.
Sally leverages her engagement with your customers! Sally sends your customers promo codes, free shipping coupons, and hot deal promotions. Just like when you call to get your cables fixed, and end up with a new tv 🙂